The USCIS will now use the U.S. Postal Service’s (USPS) Signature Confirmation Restricted Delivery service to mail the following: Permanent Resident green cards, Employment Authorization Cards, and Travel Booklets.
The first phase will affect documents that need to be re-mailed because they have been returned as non-deliverable. Applicants who have changed mailing addresses during the course of the application process are more likely to have their secure documents sent with the new delivery method, which USCIS will expand to all secure documents in the future.
Applicants must present identification to sign for their documents upon delivery. An option to designate an agent to sign on their behalf is possible by completing the Postal Service’s PS Form 3801, Standing Delivery Order (PDF) or PS Form 3801-A, Agreement by a Hotel, Apartment House, or the Like (PDF).
Applicants can sign up for USPS Informed Delivery to receive delivery status notifications. Applicants may also arrange for pickup at a post office at a convenient date and time by going to the USPS website and selecting “hold for pickup.”
You may track delivery of secure documents on the USCIS website.